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Our clients are predominantly business owners who are focused on ensuring their day-to-day operations perform as they should, I.T, networks, systems and cybersecurity are generally not something they have time to consider and that is where we step in. We manage all of the I.T. requirements so that people don't have to worry about whether their data and systems are protected.
Nostra has offices in Dublin, Galway and Cork.
Responsibilities:
* Co-Ordinating and scheduling of all billable non-pod/non-dedicated resources across the whole business.
* Assist the Manage Service Teams & Contractor Scheduling on a daily/weekly and monthly basis.
* Co-Ordinate the schedule to have a 4-week lead time.
* Balance short term and longer-term scheduling needs.
* Coordinate with Sales and Pre-Sales to drive the work schedule.
* Proactively call out and inform stakeholders of any gaps in schedule.
* Collaborate with procurement and accounts to ensure stock is available on time and tracked to delivery to ensure efficient scheduling.
* Coordinate client communication for the work schedule.
* Ensure full scope of work is defined.
* Ensure all internal stakeholders are kept fully informed.
* Ensure team documentation and reports are completed on time.
* Daily reporting to management to ensure schedules are filled.
* Lead and build out this department with a hands-on mentality.
* Work with People Experience Department to architect the growth of the department.
* Work with People Experience Department to recruit, train and lead the team.
Requirements:
* Exceptional organisational skills.
* Experience in building strong relationships with key stakeholders.
* Strong attention to detail.
* Customer Service Orientation.
* Data Analysis and Reporting.
* Process Improvement.
* Critical Thinking.
* Experience leading a team is an advantage.
* Company Pension.
* Health Plan.
* On-site Gym.
Some Technologies We Work With:
Office 365 (Exchange Online, SharePoint, Teams), Azure, Backup, DR, AVD, Intune, SonicWALL, Cisco, firewalls, access points, Aruba (gateways, switches, access points, central), Datto (Backup, DR, Access Points), Unifi (access points, switches), HP, Dell.
At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion.
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