Career Vision Recruiters is seeking an experienced and energetic Receptionist to join the team of a 4-star hotel in Co.
Limerick.
We are looking for an enthusiastic, hardworking, and motivated individual with a positive can-do attitude, a friendly personality, and a genuine enjoyment of working as part of a team.
Knowledge of Hotsoft PMS is essential.
Key Responsibilities: Greet and welcome guests, providing excellent customer service.
Make reservations and process payments for future bookings.
Answer guest queries regarding in-house facilities and local tourist information.
Check in and check out guests in accordance with company standards.
Provide room keys, escort guests to their rooms, and assist with luggage as required.
Communicate enquiries to relevant departments promptly and accurately.
Handle telephone and email reservations efficiently and professionally.
Ensure billing is carried out in accordance with hotel standards.
Assist other departments with basic tasks when needed.
Participate in training and coaching of team members as required.
Adhere strictly to Health and Safety, fire, and security protocols.
The ideal candidate: Minimum of 1 years experience in a similar role.
Knowledge of Hotsoft PMS.
Excellent customer service and communication skills.
Strong command of written and spoken English.
Highly motivated, reliable, and punctual.
Flexible with working hours, including weekends.
Team player with a positive attitude.
For more details on this exciting position, please contact Sandra at Career Vision Recruiters or apply through the link in confidence.
Skills: Hotsoft customer service check-in