Your new company As Education Assistant, you will join the National Museum of Ireland, which are known as Ireland's leading museum institution, with a strong emphasis on national and some international archaeology, Irish history, Irish art, culture, and natural history.
Your new office is located in Dublin City and is accessible via public transport.
Your new company requires you to join their team on a 6-month basis.
The role is fully onsite.
Your new role Your duties will include but are not limited to: Acting as the first point of contact for enquiries and requests for onsite and online education services and resources at the Museum's Dublin sites.
Administration of bookings for the public and schools' programmes through Ticketsolve, the Museum's booking and ticketing system.
Liaising with team members responsible for administration of group bookings for the other Dublin sites, at Collins Barracks and Kildare Street.
Administration of the Freelance Guides Panel at Collins Barracks, including overseeing guides' bookings, financial administration of the Panel and working with the Assistant Education Officers on the Panel training programme.
Co-ordination of the bookings of Collins Barracks learning team for delivery of onsite and online workshops in the bookings system.
Keeping up to date with developments in exhibitions, education and learning resources, services and programming at the three Dublin-based Museums on an ongoing basis.
Managing communication about onsite group bookings with front-of-house staff at Collins Barracks, including the generation of weekly timetables.
Working as a member of the learning team on financial administration, processes and reports.
Working as a member of the learning team at Collins Barracks on maintenance and development of the Engage & Learn web pages and in particular ensure that the pages relating to bookings information are up-to-date and accurate.
Collection and collation data on bookings including phone and email logs.
Work as a member of the Bookings team on smooth implementation of any upgrades of the Ticketsolve Booking System for the four Museum sites.
Assist with any other duties relating to the work of the Education Department at Collins Barracks, for example key projects or exhibitions, as required.
This is a great opportunity for you to gain invaluable experience within the National Museum of Ireland.
What you'll need to succeed You will ideally have relevant experience in a similar role.
Excellent IT skills, including experience of working on an Online Ticketing System or Customer Management System (CMS) and good working knowledge of a range of software packages including Word, Excel and Access are required.
Practical experience of working with the public and delivering customer service to a consistent & high standard is essential.
Strong communication, organisational and prioritisation skills with a keen eye for detail is required.
A qualification in Education, Museum or Heritage Studies, History, Art History, Archaeology, Zoology or a combination of any of the aforementioned and experience in the museum or heritage sector is desirable.
What you'll get in return You will be rewarded with a competitive salary and gain invaluable and transferable experience within the National Museum of Ireland.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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