Overview
Join to apply for the Payment Operational Resiliency Sr Lead Analyst (Hybrid) role at Citi.
What you will do
* Strategic Vision & Leadership: Define and drive the payments product strategy to embed operational resilience from design through to delivery and ongoing management for all UK and EMEA payments services.
* Subject matter expert and trusted advisor to senior leadership and across the firm on payments operational resilience, including driving resiliency assessments and improvement initiatives.
* Translate complex regulatory requirements into actionable product development roadmaps and operational processes.
* Engage with all levels of the firm across multiple lines of business to serve as an experienced advisor on operational resilience.
* Regulatory Compliance & Engagement: Ensure compliance of all new and existing payments products and services with UK and EMEA operational resilience regulations; lead engagement with regulatory bodies and audits.
* Monitor regulatory developments and proactively adapt product and operational strategies to continuously improve the Payments Operational Resilience framework for global compliance and process optimization.
* Resilience Framework Development & Implementation: Lead initiatives for the EMEA cluster, providing oversight across in-scope jurisdictions and strengthening resilience planning across the Payments Business.
* Facilitate consistency across Payments CBSs/IBS within supported jurisdictions, map interdependencies, and set impact tolerances.
* Develop and implement robust product and operational frameworks for incident response, recovery, and business continuity planning specific to payments.
* Drive scenario testing and stress testing to validate resilience and identify remediation actions.
* Manage and participate in strategic initiatives to strengthen the firm\'s resilience framework and capabilities.
* Product & Service Lifecycle Integration: Partner with product development, technology, and operations teams to embed resilience principles into the end-to-end lifecycle of payments products.
* Risk Management & Continuous Improvement: Collaborate with Risk, Compliance, and Audit to identify, assess, and mitigate operational resilience risks; oversee remediation of resilience gaps.
* Support governance roles in resilience and risk committees to drive resilience assurance and mitigation activities; promote a culture of continuous improvement.
Qualifications
* Extensive relative experience
* Knowledge of marketing, credit, acquisitions, product development, and/or analytics
* Ability to work unsupervised and adapt priorities quickly
* Ability to work under pressure and meet deadlines
* Clear and concise written and verbal communication
* Strong analytical and problem-solving skills
What we can offer
By joining Citi Dublin, you will be part of a business casual workplace with a hybrid model (up to 2 days working at home per week). You’ll receive a competitive base salary (annually reviewed) and a comprehensive benefits package to support you and your family. Citi is committed to ensuring an inclusive workplace where everyone can be their whole self.
#J-18808-Ljbffr