Program Manager, Global Selection Expansion The role of a Program Manager in this group involves direct interaction with Amazon internal stakeholders across the globe to deliver operational goals and drive process improvements. Key responsibilities include defining and driving customer impact metrics across programs and marketplaces through process changes and improvements in customer experience. Additionally, the person will work with cross-skilled teams, including technical and non-technical associates, business analysts, program managers, and product managers, to carry out business-critical processes. This includes overall planning, budgeting, growth, delivery, process efficiency, and productivity for their work groups. Key Responsibilities: