Marcus by Goldman Sachs, Business Controls, Associate, Dublin
Dublin, Co. Dublin, Ireland
Job Description
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra‑high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct‑to‑consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading‑edge technology, data, and design.
Marcus by Goldman Sachs The firm’s direct‑to‑consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start‑up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.
Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management.
YOUR IMPACT
Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to customers? Do you have a background in risk management and controls operating in the 1st line? We’re looking for a senior risk professional to support our business.
What you’ll do:
Reporting to the Head of Ireland Business Controls, you will lead our Business Risk and Controls team, ensuring a robust business risk management framework incorporating risk and control self‑assessment and control assurance, business resilience, business continuity and incident management
Responsible for establishing a strong risk cadence across all areas of the Savings business, managing our risks within the required business appetite
Ensures compliance with established policies, procedures and authority levels across multiple cross‑functional teams and processes
Develops strategies to manage Regulatory and Operational Risk, working in collaboration with 2nd and 3rd line teams to identify any risks and managing issues in line with agreed business policies
Provides direction and support to the business leadership team to ensure key controls are in place to manage Regulatory and Operational Risk
Leads a small team of risk professionals, driving the risk strategy along with ensuring all required activities are completed in accordance with the business risk framework
Supports monthly control testing across business procedures, as directed by the leadership team, to identify any gaps in controls of new / emerging risks
Completes ongoing risk assessments; analysing existing risks along with new and emerging risks and identifying, describing and estimating the risks affecting the team and wider business
Works closely with global Risk teams to establish and quantify the risk appetite and ensure this is embedded into policies, procedures and controls
Conducts regular audits of policy and compliance to standards
Partners with Delivery and Training and Development to collect and analyse data from each audit/monitor activity and assist customer support teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results
Designs appropriate and ongoing risk training materials and facilitates training across all the teams
Completes regular Risk Control Self Assessments for the savings business
Provides monthly Risk and Compliance dashboard
Provides monthly report on control testing
Works with teams, and across the business to ensure the incident management and business continuity plans are well understood
REQUIREMENTS
In depth product and regulatory knowledge across Banking and Savings within retail banking
5 years of experience in risk management and control testing, ideally operating in the 1st line
In depth understanding of Operational Risk, within a regulated environment
Understanding of the UK financial services regulatory environment
In‑depth knowledge of management, regulatory policies and legal requirements
Degree in Finance or a related field preferred
Excellent business analytical, good eye for detail
Excellent planning or organizational skills
Strong negotiation skills and ability to influence people
Excellent interpersonal, organizational, verbal and written communication skills
Enjoys working in a fast‑paced, changing, start‑up environment
Problem‑solving and decision‑making abilities
Good technical acumen: ability to understand the wider digital business architecture
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Job Info
Job Identification 165691
Job Category Associate
Posting Date 03/16/2026, 03:59 PM
Locations Dublin, Co. Dublin, Ireland
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