Overview
Benefit is growing, and we are looking for a fearless Full-time Counter Manager who is passionate about making real connections in Shaws Carlow!
Who We Are
Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under Louis Vuitton Moet Hennessy, was founded in 1976 in San Francisco. Today, we operate in 59 countries with over 3,000 BrowBars and 6,000 trained service experts worldwide. We believe laughter is the best cosmetic, and when we’re laughing and having fun, that’s when we’re our most beautiful. We work smart, laugh hard, and transform customers into better versions of themselves while having a ton of fun.
Role Summary
The Counter Manager is responsible for achieving retail objectives in store by leading the team, maximizing sales opportunities, and providing excellent customer service and shopping experiences.
Responsibilities
* Management: Lead and motivate Brow and Beauty Experts, delegate roles, and ensure sales targets and customer service standards are met.
* Sales Goals: Achieve counter and service sales targets through team delegation, customer engagement, product demonstrations, beauty/brow services, and booking repeat appointments.
* Brow Services: Provide waxing, tinting, and tweezing services to ensure customer satisfaction and repeat bookings. (Full training provided.)
* Teamwork: Conduct daily team meetings, communicate effectively, and recognize positive work to motivate the team and achieve targets.
* Promotion and Events: Organize in-store and external events, including new product launches and charity events, to build the business.
* Stock Management: Keep the counter stocked and report concerns promptly.
* Communication: Maintain open communication with store/department managers and area managers.
* Administration: Complete administrative tasks daily, weekly, monthly, and yearly, and assist with additional administrative duties as needed.
* Staff Rotas: Prepare fair staff schedules monthly.
* Hygiene and Housekeeping: Keep the counter and displays clean and hygienic at all times.
Qualifications
Counter Managers may work weekends, late nights, and bank holidays alongside weekday shifts. We offer opportunities for growth and development in a diverse and inclusive environment. If you are proactive and positive, this could be the perfect role for you.
Our Mission
At Benefit, our mission is to “Build a beauty community for all. Dedicated to doing good and feeling good.” We are an equal opportunity employer, celebrating differences and encouraging everyone to be their authentic selves.
Application Process
We use video interviews as part of our recruitment process. If you require additional support or flexibility, please contact careersatbenefit@benefitcosmetics.com.
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