Role Summary
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The role of Senior National Account Manager is to manage the daily relationship with a portfolio of the largest restaurant partners. You will use your expertise of the platform to grow these partners' sales whilst helping them to improve their daily operations and become more efficient as they work with customers and riders.
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Key Responsibilities:
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* Monitor and analyse the performance of partner specific goals, presenting partner performance review meetings with partners.
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* Manage weekly operational meetings and reviews, build and deliver insight during regular reviews with support from Client Partner.
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* Provide insight and guidance on how to improve and grow delivery as a channel.
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* Increase revenue and health metrics by consulting restaurant partners on best practice.
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* Deliver in person training sessions for main restaurant partners to include: operational best practice, platform insights and on site troubleshooting.
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Requirements:
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You will need experience in account management or a strategic partnerships role, along with ability to manage data and create compelling insight that is clear and applicable. Effective relationship-building and communication skills are also essential.
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What We Offer:
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At our company, we prioritise the welfare of our people. We offer a wide range of benefits including health, family, finance, community, convenience, growth, time away and relocation opportunities.
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Our Values:
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We believe in creating a workplace that represents the world we live in. This means we have no judgement when it comes to any one of the things that make you who you are - gender, race, sexuality, religion or secret aversion to coriander.
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