Tesco is a values-led business committed to building a better Tesco and supporting colleagues in Serving Ireland's Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and help make their lives more manageable and enjoyable.
Tesco Ireland is seeking a Shop Floor Manager to support and lead a team in delivering the best 'home' shopping trip for our customers. This role reports to the Deputy Manager and ensures we serve Ireland's shoppers a little better every day.
Responsibilities:
* Creating an inspiring and welcoming environment for colleagues and customers
* Being responsible for the store when the Store Manager/Deputy Manager are not present
* Ensuring the team is fully trained and validated in their role
* Creating an environment of two-way communication, inspiring a culture of trust
* Coaching and managing colleagues to deliver their daily priorities and meet customer needs
* Reviewing reports and systems to deliver improvements for customers and colleagues
* Driving a culture of zero food waste, managing date codes, and ensuring no food suitable for human consumption goes to waste
* Recruiting the best colleagues for our team, selecting those passionate about our customers
* Understanding and delivering the cleaning specifications for the store
* Managing stock control activities, warehouse layout, and processes to ensure colleagues can complete their routines efficiently
* Root causing any incorrect prices, overcharges, refunds, and label routines to ensure customers are charged the correct price
* Recognizing and giving feedback on great service and areas for improvement
Requirements:
* Demonstrated track record of delivering the right way for customers and colleagues
* Being adaptable and agile in thinking
* Delivering key objectives in a fast-paced environment
* Being the 'Go To' person for all queries for the department
* Shaping and influencing at the most senior level
* Previous Retail Experience preferred in a similar role
Tesco's vision is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'.
We are committed to celebrating diversity and providing a fully inclusive recruitment process. If you require reasonable adjustments, please let us know by emailing us.
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