We are currently seeking an Experienced Senior Manager to join our Team at The Savoy Collection located right in Limerick City.
This is an excellent opportunity for a dynamic, driven professional with strong Food & Beverage and Rooms / Front Office Operations background who is passionate about team leadership and exceptional guest experience. You will work closely with the Group Operations Manager / Director of Operations and other senior managers and take full responsibility for the daily operations and performance of the hotel.
Key elements of your role as an Experienced Senior Manager:
* Understand the guest and how to efficiently manage their expectations.
* To have a great front-of-house presence, be a leader and inspire your team.
* Fully understand and be able to articulate the financial targets.
* Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively.
* To demonstrate an up-to-date and in-depth understanding of the industry
* Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand.
* Build and maintain strategic relationships with internal and external stakeholders.
Key Responsibilities
* Operational Oversight:
Support the Group Operation Manager/Director of Operations in managing all hotel operations and ensuring smooth daily functioning.
* Guest Experience:
Maintain high standards of guest service and ensure customer expectations are met and exceeded.
* Departmental Support:
Liaise with and support Heads of Departments to maintain consistency in standards and performance.
* Business Performance:
Drive business objectives, including achieving budgeted revenue and controlling costs in areas like food and beverage and payroll.
* Standards and Compliance:
Implement and monitor operational procedures, health and safety, and food hygiene standards.
* Team Leadership:
Act as a role model for the hotel team, potentially overseeing training and development initiatives.
* Revenue Generation:
Work with sales and marketing teams on innovative ideas to increase revenue.
Qualifications and Skills
* Experience:
Previous experience as a senior management role in a hotel, preferably in a 4-star or similar property, is typically required.
* Interpersonal Skills:
Strong interpersonal skills are essential for effective communication and leadership.
* Attention to Detail:
Crucial for maintaining high standards across all areas of the hotel.
* Flexibility:
The ability to step in and take charge of operations when the Group Operation Manager is unavailable is a key aspect of the role.
Job Types: Full-time, Permanent
Benefits:
* Bike to work scheme
* Company events
* Employee assistance program
* Employee discount
* Food allowance
* On-site parking
* Sick pay
Work Location: In person