Purpose of Role:
To support the pharmacists and other techs in the dispensary, in a busy and challenging environment. Working to agreed operating procedures within the pharmacy to maintain the highest ethical standards and deliver excellent customer care.
Duties and Responsibilities:
* To accurately receive, record and assemble prescriptions, issue the appropriate receipts and inform the Pharmacists of any changes in drug therapy and interactions between prescribed medications in a timely and safe manner
* To ensure the smooth running of the dispensary, including, maintaining computer records and ensure that the paperwork pertaining to the various schemes is kept up to date and in line with Company procedures.
* To ensure that any errors or safety issues are brought promptly to the attention of the Supervising Pharmacist or the Superintendent Pharmacist
* To maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the managing pharmacist.
* To ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Supervising/Superintendent Pharmacists
* To maintain the standards of organisations and cleanliness with the dispensary as directed by the Managing Pharmacist and in line with Standard Operating Procedures.
* To follow Pharmacy standard operating procedures maintaining consistent professional standards at all times.
* To assist with over the counter sales and other front of counter duties.
* Any other duties as required.
* Leadership & Teamwork
* Build positive relationships with others in the pharmacy to create a positive working environment.
* To maintain a good working relationship between colleagues, customers and other healthcare professionals.
* To work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation.
Customer Focused
We are passionate about exceeding expectations:
* Making our community pharmacy the local destination of choice
* Delivering customer service to the highest quality in person or over the phone
* To provide advice and information as required to customers on all product ranges available in the Pharmacy.
* To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
Qualifications, Experience & Skills Required
* IPU Pharmacy Technician course or Higher Certificate in Pharmacy Technician Studies.
* 2 years plus pharmacy experience in a pharmacy technician role in Ireland
* Previous locum work would be good
* Excellent written and verbal communication skills
* Good attention to detail is essential
* Excellent organisational skills, with the ability to multi-task successfully in a busy and challenging environment.
* Ability to use discretion when addressing customer queries and to treat customer/patient information with strict confidentiality.
* Must have excellent abilities on MPS pharmacy software
Personal Attributes
* Customer Focused – Excellent Interpersonal skills, ensure that every contact is meaningful for the customer
* Ambitious & competitive – Competitor aware with a can do attitude
* Speed – Solutions focused, enjoys working in a fast paced and challenging work environment
* Trust – We are reliable and transparent to deal with. We deliver for others and trust others to do likewise. We are looking for a committed, honest and open person.
Job Types: Full-time, Temporary, Contract
Contract length: 1 month
Pay: €17.00-€22.00 per hour
Expected hours: 36 – 42 per week
Benefits:
* Employee discount
Application question(s):
* Have you at least 2 years experience working in Irish community pharmacy as a technician?
* Are you able to use the MPS dispensary computer software at speed and with accuracy?
* Are you able to work every second Saturday?
Work Location: In person