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Information technology support engineer

Dublin
Wipro
Support engineer
Posted: 21h ago
Offer description

OverviewTo execute the IT onboarding project streams. As planning times and tasks have become clearer, it's become evident that additional resource is required to join the team to collaborate with teams and execute the appropriate work in client systems.ResponsibilitiesAssessing current systems (Google Workspace, identity providers, SaaS integrations, MDM, Endpoint Security) and documenting dependencies, data flows, and integration pointsCoordinating with clients IT & Security teams on requirements, timelines, and technical standardsDesigning and implementing identity federationPlanning, testing, and executing email and calendar, Google Drive to OneDrive/SharePoint and/or Endpoint device management software migration with minimal disruption to day-to-day operationsProducing technical documentation and impact assessments that support informed decision-making, including realistic timelines that account for business impactIdentifying risks and dependencies early, with clear recommendations for mitigationTroubleshooting integration issues and providing hands-on support during transition phasesSkills & ExperienceDeep hands-on experience with Google Workspace administration, including directory, mail routing, and security settingsKnowledge of Microsoft 365 and Exchange Online, including hybrid configurations and migration toolingExperience with SSO platforms and identity federation (SAML, OIDC) and directory synchronization (Azure AD Connect, Google Cloud Directory Sync, or similar)Familiarity with MDM platforms and device management across Mac and Windows environmentsGood experience scripting in Python, PowerShell, or similar for automation and bulk operationsTrack record of delivering IT integrations during M&A or organizational transitionsAbility to produce clear technical documentation for both technical and leadership audiencesComfortable working across organizational boundaries, navigating ambiguity, and balancing enterprise standardization requirements with business unit needsGood to HaveFamiliarity with Google Workspace CLI tools (GAM/GAMADV-XTD3) and Google Admin SDK, or Microsoft equivalents (Graph API, PowerShell for Microsoft 365)Familiarity with compliance frameworks (ISO 27001, SOC2) and how they apply to system migrationsPrevious experience integrating a startup or SME company into a larger enterprise environmentBenefitsYou will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;Contributory pensionLife insurance policyPrivate medical insuranceWipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.
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