Primary Purpose of the RoleTo partner with clients to accelerate their business potential through digital transformation, customer success, and collaborative engagement. The role focuses on delivering measurable sales results, enhancing customer satisfaction, and working cross-functionally with internal teams to ensure long-term value.The postholder reports to the Sales Manager.Key AccountabilitiesThe role balance may vary between Account Management and Business Development depending on business needs:Account Management Focus: 80% Account Management, 20% Business DevelopmentBusiness Development Focus: 20% Account Management, 80% Business DevelopmentEquivalent Focus: 50% Account Management, 50% Business DevelopmentReach and exceed personal revenue and margin within the Intuity service portfolio. Formulate a data-driven sales strategy and vision for each customer, based on insights gained through engaging with internal teams for account history, trend data, seasonality and competitive analysis in support of customer planning process.Manage a pipeline of qualified opportunities amongst existing accounts and new client opportunities following through to close of sale. Leverage CRM and AI tools to manage pipeline, forecast sales, and identify upsell/cross-sell opportunities. The split of where the focus lies depends on the weighting, as mentioned above.Develop and nurture relationships with your client accounts to increase customer satisfaction and retention year on year and grow revenue by X each year. These accounts are the top Intuity customers including C, B and A accounts.Plan and pitch proactive solutions that grow revenue and meet client needs. Partner with the customer and the internal teams to identify opportunities and create compelling proposals that meet customer goals.Build and maintain a network of key internal contacts and utilise partner relationships to present a united front to customers and secure strong cross-group collaboration that enables quick responses to customers.Continually develop industry knowledge, strengthen business acumen and grow professionally.Maintaining a strong knowledge of software and hardware solutions for customers.Committed to diverse and inclusive values. Will help build and maintain an inclusive workplace where diversity, in all forms, is respected and appreciatedEducation TrainingEngage in continuous professional development with personalised learning plans and certifications.Support induction and training for staff, including mentoring and knowledge sharing.Qualifications Experience3rd Level Qualification or 3-5 Years + experience in a similar role (ICT Industry and or qualification an advantage)3-5 years' experience in similar field with demonstrable evidence of meeting and exceeding sales targets.Excellent IT skillsExceptional verbal and written communication and presentation skillsExcellent planning and organisational skillsExperience in managing pipeline activities in a CRM system.Experience of providing accurate and timely sales forecasts.Travel as required; full driver's licence preferred.Experience in remote/hybrid work environments and digital-first approaches.CompetenciesCustomer Focus (L2) - Tailors customer service to customer needs. Encourages others to focus on the customer. Identifies and clarifies individual customer needsPlanning Organising (L2) - Plans activities thoroughly for self / others. Makes best use of all available resources.Analysis Problem Solving (L2) - Understands underlying issues and develops and evaluates solutions.Deciding Initiating Action (L2)- Determines best way to achieve goals and is flexible ensuring effective delivery of work.Team Collaborative Working (L2) - Fosters a collaborative /teamworking spirit. Actively helps and supports others to achieve team goals.Communication Information (L2) - Communicates detailed information clearly, both written and oral.Developing Self Others (L2) - Takes a positive approach towards development of self and othersInnovation Continuous Improvement (L2) - Creates new ideas and improvements within team to reduce costs, improve efficiency or seize opportunities.Adapting Coping (L2) - Recognises where changes can be made and takes steps to make those changes. Gains commitment from others to change.Leadership (L2) - Gives direction and instruction. Keeps people informed and gets the best out of people through enthusiasm and recognitionThinking Acting Strategically (L2)- Understands the culture and goals of the Intuity Technologies as they relate to own area. Generates ideas which contribute to the team or company plansEffective Relationships Networking (L2)- Nurtures relationships and contacts, both internal and external as sources of information and expertise to support work activities