Job DescriptionThe Instructor Specialist is a multifaceted role that does instructional design work and delivers training on a wide variety of topics. The person selected for this opportunity will facilitate instructor-led training courses, help create training resources, create exams, and certifications. The position will also evaluate existing training efforts to analyze the effectiveness and ROI to the business.ResponsibilitiesConduct training for new and experienced employees.Assist in the creation of eLearning courses, assessments, and certifications.Perform needs analysis and make training recommendations.Establish a feedback loop between learning and leadership.Create and schedule classes.Establish and maintain an enthusiastic work environment and culture.Counsel and provide guidance to managers on employee professional development.Build relationships with managers and employees.Recommend improvements and ways to streamline training sessions and methods.Escalate issues posing business risk to management.Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed.Basic QualificationsMinimum 1+ years of experience in training, talent development, or coachingMinimum 1+ years of experience in cloud, AI, or tech industryPreferred SkillsExperience working in sales, sales training, or informal coaching of sales staffsBachelor's DegreeUnderstanding of full cycle Learning Development strategy, trends, and processes from development to ROI assessment Knowledge of project management methodologies and toolsKnowledge around performing a gap analysis and strategy for learning intervention
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