Customer service agent - live events

Event Ticket Support Specialist

We are looking for a skilled Event Ticket Support Specialist to join our team. As a key member of our support team, you will play a vital role in ensuring that our customers have an exceptional experience when purchasing tickets from us.

* Provide timely and effective resolution to customer inquiries and issues related to event ticket sales.
* Investigate and troubleshoot fulfillment issues on the platform in a timely manner.
The ideal candidate will possess strong organizational skills, analytical mindset, dedication to delivering excellent service, bias for action with attention to detail, proven operational skills in fast-paced environments.
A computer-literate individual who can use Microsoft Office efficiently while also being adaptable enough to learn new applications quickly would be perfect fit for this position. The ability work effectively within teams is paramount as communication among colleagues is critical.
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