DUTY MANAGER:Gormanston Park, Gormanston College, Co. Meath, Ireland, K32 NH30Job Summary:As Duty Manager your role will be to assist the Management Team in ensuring smooth operation of all areas of the residence. To ensure the highest standards of customer service and oversee effective and efficient operation of all areas .Main Duties:To support the management team ensuring the smooth running of the residence operation.To deal with resident queries and complaints in a friendly and efficient manner, ensuring resident satisfaction. Reporting outcomes to the ManagerEnsure the best levels of resident care within the property.To ensure that all residents are greeted in a warm, friendly and courteous fashion.To supervise and manage the operation of all service areas ensuring they are adequately staffed and supervised.To be involved in all stock takes which are carried out.To ensure an organised order of work is in place in all areas and that appropriate service systems are in use.To communicate with all departments and to work closely with all department heads at all times.To ensure that all Asst. Managers / Supervisors in all areas are carrying out their duties in an efficient and organised fashion.To liaise with the Deputy General Manager and General Manager regarding all operational issues.To ensure a high level of hygiene throughout the Residence at all times, with a strict cleaning schedule in operation.To ensure all equipment and furniture in the Residence is maintained and not abused.To be an active member of the Health and Safety Committee and to ensure we have a highly motivated team and all problems are solved mutually.To report for duty clean and tidy with high level of personal hygiene, wearing the correct uniform to Company standard ensuring your name badge is worn at all times whilst on duty.To implement all Health and Safety policies (HACCP).To ensure that reasonable care is taken for health and safety of yourself, other employees, residents and any other persons on the premises.Flexibility within each job category/functional area will be required by the company and full inter-changeability between departments will be required.Dependent on business levels within the residence, you will be required to assist with duties as directed by Management. These duties may include assistance in duties/operations in all areas of the residence and/or its operation.To inform Management immediately in the event that you are personally involved in any accident or incident on the residence grounds or if you are witness to an accident or incident involving a third party.To be aware of promote fire and other safety drills and have knowledge of first aid procedures and location of first aid equipment.What we are looking forA passionate Duty Manager with strong teamwork and communication skills that can deliver a work environment that supports employees to deliver a welcoming, clean and comfortable experienceExperience within a Night Manager or other managerial Role within the Hospitality Industry is preferableGood Communication and Written Skills (English and ideally Ukrainian)Excellent leadership SkillsAbility to work on own as well as part of a TeamCustomer service skillsHigh Level of IT ProficiencyProven Experience with Property Management SystemsWhat we offerCompetitive salaryEmployee mealParkingContinuous Professional Development opportunitiesGormanston Park is an equal opportunity employer committed to maintaining a diverse team and an inclusive culture.Job Type: Fixed termBenefits:On-site parkingWork Location: In person