Are you passionate about people and ready to make an impact in a fast-paced, coffee-fuelled environment? We're looking for an experienced and enthusiastic HR Generalist to join our team at Insomnia Coffee Company. This role offers the perfect blend of operational HR and recruitment, with the opportunity to get involved in exciting projects across onboarding, employee engagement, and learning & development.
About The Role
This is a varied role where your recruitment expertise will support our Cafe and Operations teams in finding and hiring the best talent. You'll also be a vital part of our HR team, contributing to core activities across onboarding, employee relations, HR reporting, and wellbeing initiatives.
Recruitment & Onboarding
* Partner with Cafe and Regional Managers to define job requirements and manage end-to-end recruitment.
* Keep job specs and descriptions up to date.
* Manage the hiring process: screen candidates, issue offers/contracts, perform reference checks, and assist with interviews.
* Promote roles via job boards, social media, and career events.
* Manage the leaver process and conduct exit surveys when needed.
Learning & Development
* Support the delivery of in-house training sessions and webinars (e.g., scheduling, materials, questionnaires).
* Collaborate on the development of a new onboarding programme.
* Monitor compliance with mandatory training.
Employee Relations
* Assist with grievance and disciplinary processes in collaboration with the HR Manager and HR Business Partner.
* Conduct Return to Work assessments.
* Prepare reports and documentation for Occupational Health referrals.
* Maintain policy updates on HR systems.
Wellbeing & Engagement
* Help implement wellbeing initiatives and employee engagement programmes.
* Support the organisation of events such as Long Service Awards and staff celebrations.
HR Reporting & Admin
* Prepare bi-weekly HR clinic reports and manage the daily absence tracker.
* Provide data for the monthly HR board pack.
What We're Looking For
* 3-5 years' experience in an HR role (Generalist or Recruitment focused); CIPD qualification desirable.
* Excellent interpersonal and communication skills.
* Ability to manage multiple priorities with great attention to detail.
* Proactive, self-starter with strong organisational skills.
* Proficient in Microsoft Office (Excel, Word, Outlook) and quick to learn new systems.
Why Join Us?
We're proud of our people-first culture. At Insomnia, you'll be part of a collaborative, fast-moving team where your work is valued and your ideas are welcomed.
Benefits Include:
* Competitive salary (DOE)
* Hybrid working model
* 22 days annual leave (increasing to 25 with service)
* Performance bonus
* Pension contributions (EE/ER)
* Bike to Work Scheme
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