Tyremaster is seeking a friendly, organised, and customer-focused Customer Service Supervisor to join our busy team. This role is ideal for someone who thrives in a fast-paced environment, has strong knowledge of tyre brands, and enjoys helping customers find the right solutions for their vehicles. As the first point of contact for customers, whether in person, over the phone, or through mobile service bookings, youll play a key role in delivering the professional, reliable service Tyremaster is known for. Key Responsibilities Greet and assist customers at our front desk, offering expert guidance on tyre brands and suitable options. Handle incoming calls and manage service bookings in a warm, efficient, and professional manner. Coordinate daily schedules and routes for our mobile tyre technicians. Organise out-of-hours callouts and support on-call drivers when required. Maintain accurate records across internal systems, including stock updates, bookings, and customer information. Complete data entry tasks using our in-house apps and Microsoft Excel. Monitor stock levels and assist with ordering as needed. Experience & Skills Required Minimum 1 year of experience in the tyre industry or wider motor trade. Strong knowledge of major tyre brands and confidence advising customers. Excellent interpersonal and communication skills, both face-to-face and over the phone. Strong organisational and coordination skills, especially when managing driver schedules. Competent computer skills (Excel, apps, and stock management systems). Ability to remain calm and organised in a busy, fast-moving environment. Full, clean driving licence required. Approachable, flexible, and willing to support the team wherever needed. Working Hours Full-time position, five and a half days per week. Saturday mornings required (9:00am1:00pm). Participation in an on-call rota, including every third weekend and one weekday evening. What We Offer Company car Company Phone On-site parking Overtime pay Performance bonuses Ready to join a respected Dublin brand and a long-established leader in the Irish tyre industry? Wed love to hear from you Apply today.