1 week ago Be among the first 25 applicants
5 Days Required Onsite In Naas, Co. Kildare
Salary per year € 51,000
* Preparation of the required project documentation for IT projects – project proposals, project mandates, project initiation documents etc
* Assist and support the implementation and rollout of IT systems from project initiation through to implementation and evaluation working as part of a project team
* Monitor project progress and set deadlines for completion of tasks required ensuring adhering to project plan
* Plan and collaborate with vendors of IT system(s)/ ICT/key stakeholders on system (s) due to be upgraded
* Preparation/mapping of workflows/processes, proposed process mapping to improve efficiencies where appropriate and in regards to system implementations.
* Assist in the preparation of test scripts of IT systems/interfaces and complete user acceptance testing as required
* System administrator to specific IT systems focusing on configuration or engage with vendor in regards to changes, access control, troubleshooting and user training
* Handle escalated support issues and manage them to resolution.
* Manage effective communications with and among all projects stakeholders
* As key member of the ICT Support team provide and deliver support to ensure the effective operation of business functions within the IT department
* Troubleshoot with staff where staff report issues that can be resolved by local IT staff and provide assistance to staff.
* Cover IT support team when required
* User account setup on systems where required
* Engage with external Vendor(s) for costings, ordering, delivery & scheduling of hardware.
Project/IT Support officer Grade V
3- 6 months initial contract
5 Days Required Onsite In Naas, Co. Kildare
Salary per year € 51,000
Purpose Of Post
* Preparation of the required project documentation for IT projects – project proposals, project mandates, project initiation documents etc
* Assist and support the implementation and rollout of IT systems from project initiation through to implementation and evaluation working as part of a project team
* Monitor project progress and set deadlines for completion of tasks required ensuring adhering to project plan
* Plan and collaborate with vendors of IT system(s)/ ICT/key stakeholders on system (s) due to be upgraded
* Preparation/mapping of workflows/processes, proposed process mapping to improve efficiencies where appropriate and in regards to system implementations.
* Assist in the preparation of test scripts of IT systems/interfaces and complete user acceptance testing as required
* System administrator to specific IT systems focusing on configuration or engage with vendor in regards to changes, access control, troubleshooting and user training
* Handle escalated support issues and manage them to resolution.
* Manage effective communications with and among all projects stakeholders
* As key member of the ICT Support team provide and deliver support to ensure the effective operation of business functions within the IT department
* Troubleshoot with staff where staff report issues that can be resolved by local IT staff and provide assistance to staff.
* Cover IT support team when required
* User account setup on systems where required
* Engage with external Vendor(s) for costings, ordering, delivery & scheduling of hardware.
Stamp 4 or EU citizenship required.
Interested?
Send your CV to arlene.french@cpl.ie to apply!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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