Leadership Role: Drive Digital Innovation
As an Executive Leader, you will spearhead the identification and implementation of digitization opportunities across client workflows and interactions.
* Develop and oversee the development of end-to-end digital solutions for client approvals, queries, and deliverables.
* Collaborate with business units to map current processes and design improved digital workflows.
* Partner with technical teams to ensure successful implementation of digital solutions.
* Ensure consistency in platform development and user experience across all asset classes.
* Drive adoption of digital solutions through effective change management and client engagement.
* Develop and maintain documentation of workflow processes and requirements.
* Monitor and analyze the effectiveness of implemented solutions through metrics and client feedback.
* Identify opportunities for process automation and efficiency improvements.
* Work closely with senior leaders to align workflow initiatives with overall platform strategy.
Key Qualifications
To excel in this role, you will need:
* 7+ years of experience in digital transformation, workflow automation, or similar roles, preferably in financial services.
* Proven track record of successfully implementing digital workflow solutions at scale.
* Strong understanding of business process management and workflow optimization.
* Experience with client-facing applications and user experience design.
* Deep knowledge of financial services operations and client service processes.
* Strong project management skills with experience in agile methodologies.
* Excellent analytical and problem-solving abilities.
* Outstanding communication skills with ability to influence stakeholders at all levels.
* Experience in gathering and documenting business requirements.
* Bachelor's degree required; relevant advanced degree preferred.
* Ability to travel as needed to meet with clients and team members globally.
About Our Organization
We are a global leader in fund administration, custody, and other financial services. We offer a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.