McCauley Health & Beauty Pharmacy, the unique and highly successful "One Stop Health and Beauty Shop", is a leading Irish owned pharmacy chain with 35 branches nationwide and over 500 colleagues.
We are recruiting for a Retail Supervisor to work at our Douglas, Co.Cork location.
This is a full time (40hr), permanent position that reports directly to the Pharmacy Manager.
Responsibilities
Assist the Pharmacy Manager with day to day duties and act as the first point of contact during the Manager's days off or annual leave.
Support the manager in maximizing store sales and meeting KPI targets.
Ensure timely purchasing, adequate volumes and on time delivery to satisfy customer requirements.
Identify and resolve store level problems in liaison with the Support Office.
Collaborate with the Marketing and Purchasing Departments to introduce and promote sales incentives.
Lead by example, foster teamwork and motivation, and coach colleagues to meet performance standards.
Oversee rostering, holidays, absenteeism and time keeping to guarantee full coverage across all departments.
Assist with rosters and payroll submission.
Handle customer complaints promptly and resolve them at the local level.
Qualifications
Experience in a busy pharmacy, preferably at a supervisory level.
Computer literate and proficient with pharmacy systems and the Microsoft Office suite, including Excel.
Strong multitasking and prioritization skills.
Demonstrated passion for retail and customer service, with excellent written and verbal communication.
Excellent organisational and analytical abilities.
Team player attitude with strong leadership skills.
Benefits
Competitive hourly rates.
Great colleague discount.
Paid maternity leave.
Bike to work scheme.
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