Description
The role is for a Motor Claims Handler. The successful candidate will manage a portfolio of motor claims for both Insurance Companies and for large, self-insured clients, whilst working within a team structure.
The candidate will handle claims from inception to closure, negotiate settlements with solicitors, meet with clients & brokers/Insurers and ultimately to bring such claims to a successful and economical conclusion.
The role will be based in our office in Parkwest Business Park, Dublin 12. We offer a competitive package, great working conditions and an environment to thrive and develop.
What will your day look like:
* Handling a portfolio of motor claims on a cradle to grave basis.
* Considering the application of policy indemnity across a wide range of different policies with various underwriters.
* To conduct desk-based investigations into liability or instruct investigators where appropriate.
* Instructing solicitors where appropriate and managing the case through the Court process.
* Maintaining regulatory compliance in all client and third party dealings.
* Develop a strong working knowledge of relevant statutes and case law, and to apply this knowledge appropriately.
* To build relationships with external clients and stakeholders.
Knowledge and Abilities:
You must have:
* Excellent communications skills at all levels and a good telephone manner.
* Strong customer service ethos.
* The ability to work as part of a team.
* The ability to take responsibility for your own workload.
* Good planning and organisational skills.
* Strong IT skills (proficiency in Excel a bonus)
* APA qualification General Insurance or higher.
Benefits
Career & Purpose
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programme
Financial Health
* Pension, 5% employee and 5% employer contribution
* My Choices at Davies provides; High Street discounts and Financial wellbeing hub
* Life assurance: x4
* Refer a Friend
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre; move, munch, money & mind focus
* Discounts with 100's of UK retailers
* EAP; 24/7 confidential helpline
* 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
* Flexible working; hybrid, work from home or join a collaborative office space
* Dress for your day
* Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
* Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.