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Reservation agent

Cill Airne
Dromhall Hotel
Reservation agent
€40,000 - €60,000 a year
Posted: 17 October
Offer description

We are currently seeking a friendly, organised, and professional Reservations Assistant to join our team. This role is ideal for someone with excellent communication skills and a passion for delivering outstanding customer service.

Key Responsibilities:

* Handling guest enquiries and reservations via phone, email, and online booking systems
* Providing accurate information about availability, pricing, and services
* Managing and updating reservation systems
* Liaising with other departments to ensure a smooth guest experience
* Upselling services and promoting special offers
* Ensuring all bookings are accurate and complete

Key Requirements:

* Previous experience in a reservations, front office, or customer service role preferred
* Strong verbal and written communication skills
* High attention to detail and accuracy
* Ability to multitask and work efficiently under pressure
* Friendly, professional manner and team-player attitude
* Proficiency in booking software or systems (training can be provided)

What We Offer:

* Supportive team environment
* Opportunities for growth and development
* Staff meals
* Bike to work Scheme

If you're enthusiastic, reliable, and passionate about hospitality, we'd love to hear from you

To apply, please send your CV and a brief cover letter to

Job Type: Full-time

Pay: €13.77-€14.50 per year

Benefits:

* Food allowance
* On-site parking

Ability to commute/relocate:

* Killarney, Killarney, CO. Kerry V93 PY80: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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