Demonstrate behaviours consistent with the values of the hospital Ensure hospital policies and procedures in all aspects of care are adhered to Maintain healthy working relationships Assist in the organising and controlling of Hygiene Services throughout the entire hospital Schedule and supervise all staff within the department Devise programmes of work for assigned areas and ensure their satisfactory completion Be responsible, when required, for the requisitioning, custody and control of Hygiene items and related records Monitor and address attendance in line with absence management policies Participate in the financial management of all departmental activities, including inventories, stock management and payroll Continuously review staff performance and take appropriate action Deal in the first instance with staff grievances and liaise with the Human Resources Department on matters relating to disciplinary and grievance procedures Report and investigate all accidents and incidents involving the department, including those relating to third parties Organise and conduct training programmes for all departmental staff Assist in compiling policies and cleaning schedules for all areas within the hospital campus, including existing and new ancillary buildings Participate in reviews of all aspects of the hospitals hygiene services, making recommendations as required Conduct regular quality control audits in line with operational requirements, ensuring timely follow-up and reporting of results Ensure staff are fully conversant and compliant with correct and safe working methods Participate in the review and development of departmental risk assessments Make recommendations regarding economical and effective cleaning equipment and materials Inspect all cleaning equipment regularly to ensure it is properly maintained and kept in working order, and arrange maintenance of equipment as required Create product specifications for cleaning materials and equipment Participate in service development initiatives Champion environmental initiatives Any other duties deemed appropriate to the post. Please note that the duties of this post may change over time. Skills: Supervisor experience Excellent customer service skills Excellent communication and organisational skills