We are a leading provider of advanced office entry solutions in Dublin, delivering high-quality installation, maintenance, and repair services for automated doors, access control systems, security barriers, and other commercial entry point technologies. As we continue to grow, we are seeking a skilled and motivated
Service Technician Lead Foreman
to join our dynamic team and take on a leadership role in overseeing day-to-day field operations.
As the
Service Technician Lead Foreman
, you will be responsible for supervising and supporting a team of service technicians to ensure the efficient delivery of technical services across commercial sites in Dublin and surrounding areas. You will be hands-on in diagnosing and resolving technical issues while also managing schedules, quality standards, and safety compliance. This role requires a strong technical background, excellent communication skills, and proven leadership experience in a field-based service environment.
Technical Leadership:
* Lead, support, and mentor a team of field service technicians.
* Perform advanced troubleshooting, diagnostics, repairs, and preventative maintenance on:
* Automated entry doors (sliding, swing, revolving)
* Access control systems (card readers, keypads, biometric units)
* Security gates and turnstiles
* Ensure compliance with all safety standards and manufacturer guidelines.
Team & Workflow Management:
* Assign daily tasks and coordinate job schedules across the team.
* Review completed jobs for quality assurance and client satisfaction.
* Monitor performance, provide feedback, and support technician development.
Client & Operations Support:
* Liaise with clients, project managers, and internal teams to ensure clear communication and effective service delivery.
* Prepare job reports, service logs, and performance documentation.
* Support stock and parts management for field operations.
Qualifications & Experience
* 5+ years
of experience as a service technician, ideally in access control, automated doors, or building security systems.
* 2+ years
in a supervisory or lead technician role.
* Proven knowledge of
mechanical, electrical, and low-voltage systems
.
* Familiarity with safety and compliance standards relevant to commercial entry systems.
* Full, clean Irish driving licence.
* Relevant certifications in electrical or mechanical systems (e.g., Safe Pass, Manual Handling,
Skills & Competencies
* Strong leadership and team coordination abilities.
* Excellent problem-solving and hands-on technical skills.
* Professional communication and client interaction skills.
* Ability to read and interpret schematics, blueprints, and technical manuals.
* Organised, proactive, and able to work under minimal supervision