Location: Shannon, Co.Increase your chances of an interview by reading the following overview of this role before making an application.Clare, Ireland Department: Sales Reports To: Group Commercial Manager About Ei Electronics & Home LINK Ei Electronics is a leader in residential fire and carbon monoxide detection, trusted by housing providers and homeowners alike for more than 50 years.We are committed to corporate values of Quality, Service and Innovation in all our products and services.We've developed a proposition for inventory, asset management and environmental sensing (temperature, humidity, CO2), enabled by Home LINK, our connected home platform.This solution helps landlords and residents monitor property health, safety and wellbeing in real time.We are now seeking a Business Development Executive to support the growth of connected home solutions and Home LINK in key domestic and international markets.This role offers a unique opportunity to work at the intersection of sales, customer success, and product innovation, helping shape the future of smart, healthy homes.Role Overview As a Business Development Executive, you will drive the awareness and adoption of our solutions among housing providers, property managers, resellers, and other stakeholders and channels.You will also support post-sales onboarding and act as a conduit between customers and our product team
- ensuring a feedback loop that enables continuous product refinement and customer satisfaction.Key Responsibilities Business Development Identify and qualify new business opportunities for the Home LINK platform and related solutions across housing associations, local authorities, and residential developers.Lead outbound outreach efforts (email campaigns, calls, networking).Conduct product demonstrations tailored to stakeholder needs (compliance, ESG, resident wellbeing).Develop proposals, respond to tenders, and create case studies to inform customer Return on Investment.Customer Success Onboard new customers, ensuring a smooth implementation and understanding of the Home LINK dashboard and device functionality.Build long-term relationships with clients, supporting their success with usage reviews, health checks, and tailored guidance.Proactively identify churn risks and retention opportunities.Support customers in deriving actionable insights from environmental and safety data.Product & Market Insights Gather and document customer feedback on platform usability, feature needs, and device performance.Relay insights to the product and engineering teams to shape future iterations.Collaborate on user testing, pilot deployments, and customer training materials.Stay informed on regulatory changes, environmental housing standards, and Io T market trends to inform strategy.Skills & Experience Essential 2-4 years in B2 B sales, business development, or technical account management.Proven ability to manage and grow customer accounts with complex stakeholder environments.Excellent written, verbal, and presentation skills; comfortable speaking to both technical and non-technical audiences.Strong organisational and CRM skills (Dynamics, Salesforce, or similar).A keen interest in connected technology, sustainability, and the future of housing.Desirable Experience working with Io T, Prop Tech, or smart building solutions.Knowledge of Irish social housing, ESG standards, or compliance frameworks Exposure to product development, customer feedback loops, or agile teams.What You'll Get Competitive base salary with performance-based bonus.Fully expensed company car Opportunity to work on cutting-edge Io T technology with a clear social impact.Collaborative environment with strong product, engineering, and commercial support.Career development across sales, customer success, and product functions.
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