Overview
Join to apply for the Night Porter role at Shearwater Hotel & Spa. The 4‑star hotel is recruiting a Night Porter to join our team. The successful candidate will carry out reception duties, maintain cleanliness, and ensure a presence in key areas during the night.
Key Duties and Responsibilities
* Responsible for the safety & security of the hotel and its guests.
* Check in and out hotel guests as required and assist with guest requests in relation to luggage/porterage.
* Ensure the cleanliness of all hotel areas is maintained.
* Set up function rooms and breakfast area as directed by the manager on duty and according to the nightly checklist.
* Maintain the front entrance and exterior cleanliness, empty bins, pick up rubbish.
* Understand fire procedures to ensure safety of all staff and guests.
* Multi‑task in a fast‑paced environment with a “Can do” attitude.
* Be energetic, flexible regarding hours/shifts.
* Exercise initiative while adhering to company policies and procedures.
* Maintain hygiene & cleanliness standards for the hotel.
* Cater to all guest needs in a timely & efficient manner.
* Maintain strict confidentiality in line with the general data protection regulation policy and confidentiality agreement.
* Maintain a tidy, clean & orderly appearance in all areas.
* Understand emergency and work health & safety procedures and report hazards, near misses and accidents immediately.
* Ensure security procedures for stores, cash, premises, team members, equipment and chemicals are implemented and maintained.
* Ensure customer security and privacy is maintained at all times.
Required Education, Skills and Qualifications
* Knowledge of the hospitality industry.
* IT proficiency.
* Ability to accurately complete tasks and maintain responsibilities promptly.
* High level of attention to detail.
* Excellent written, interpersonal and organisational skills.
* Excellent customer service skills.
* Minimum 1‑2 years in a similar position at a similar sized property.
* Previous experience in a fast‑paced hospitality environment.
Due to the large volume of applications for this role, only successful candidates will be contacted.
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Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other (Hospitality)
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