We're expanding the team The role of Scheduling & Logistics Coordinators is to be the first point of contact and provide support to a dedicated list of key customers. The Scheduling & Logistics Coordinators must liaise with transport planners to schedule deliveries and communicate any changes and potential delays. Reports and paperwork must be issued in accordance with agreed company and customer timeframes.
Duties include but are not limited to:
* Act as first point of contact and provide administrative support to a dedicated list of key customers.
* Liaise with transport planners to schedule deliveries.
* Assist customers with specific requests and queries. Ensuring timely and accurate response to all queries
* Confirm delivery details for previous day's deliveries and issue relevant paperwork/reports in accordance with agreed customers timeframes, update company systems accordingly.
* Ensure attention to detail on all reports and communication issued.
* Upload customer jobs to company systems in advance and ensure all specific requests are included on the job details. Update weekly planning sheets accordingly.
* Ensure that drivers have all relevant paperwork for customer loads.
* Monitor progress of key customer jobs on a daily basis and report delays or other issues to customer in a timely manner
* Ensure that the Administration Manager is kept abreast of any customer issues or concerns.
* Always providing the highest standards of customer service in line with company values.
* Undertake any other reasonable work as required.
Candidates must have:
* Minimum 5 years' experience in administration
* Fluent written & spoken English
* Excellent organisational skills
* Excellent attention to detail
* Excellent communication skills
* Ability to use initiative
* Ability to work under pressure and to strict deadlines
* Hold the Right to Work in Ireland
* Full clean Driver's Licence
* Experience in the Transport Industry an advantage
Job Types: Full-time, Permanent
Benefits:
* Bike to work scheme
* Company events
* Company pension
* Employee assistance program
* On-site parking
* Wellness program
Experience:
* Administration: 5 years (preferred)
Language:
* English (required)
Work authorisation:
* Ireland (required)
Work Location: In person