To Apply for this Job Click HereInformation Technology Services Officer - Fluent IrishLocation- Furbo, Co GalwayContract Term: Fixed-Term Purpose Contract – 1 yearRole Purpose: To maintain, manage and effectively support the organisation’s IT infrastructure and services, ensuring security, reliability and optimal performance of systems to meet the organisation’s operational needs.Main Duties: Operations and SupportConduct regular checks on systems to ensure that IT and communication services are functioning properly and available every dayIdentify and effectively resolve issues related to service outages as they are raised with the DivisionConduct regular monitoring of systems to keep them safe from virus attacks, malware, and spyware, as far as possiblePerform regular backups to ensure that current copies of systems and data are always availableProperly maintain user accounts by creating, modifying, or removing them as necessaryWork with the Digital Network to provide IT supportMaintenanceThe IT Services Officer will implement critical service patches (e.g., security) on systems in a timely manner and upgrade administrative tools as necessaryHelp ensure that all parts of the ICT infrastructure are covered under maintenance contracts with suppliersEnsure that the organization’s ICT infrastructure is flexible and improve it as necessaryKeep computer rooms, communication cabinets, computer equipment, and cables clean and in good orderEnsure that an up-to-date record of ICT procedures and necessary information to provide IT service is maintainedIn cooperation with the Chief Information Officer, test Disaster Recovery Plans and backup/security systems periodically to ensure they are functioning effectivelyHelp the Chief Information Officer ensure that ICT policies, standards, and procedures are regularly reviewed and updatedKeep accurate records of any maintenance performed on the ICT infrastructureKeep an accurate record (Asset Register) of all ICT equipmentHelp the Chief Information Officer deal with issues raised by any ICT auditService ProvisionProvide ICT services to new staff members and make any other necessary changes across the organizationParticipate in ICT projects and provide advice on specific ICT and security issuesProvide systems for new services and initiativesConsult with external suppliers and consultants to implement new infrastructure and systemsKeep up to date with cybersecurity developmentsAcademic QualificationsDegree in Computer Science, Information Technology, software engineering or related fieldKnowledge, Skills and Experience These are the desirable requirements for this post:Proven experience in managing and maintaining IT and communication systemsGood knowledge of server systems, storage networks, backup facilities and networks (WIFI, LAN, broadband) Good skills in resolving technical problems and ability to identify and resolve problems quicklyExperience in cybersecurity management and protection against viruses, malware and spyware; knowledge of backup systems and disaster recovery plansExperience working with external suppliers and ICT consultants; understanding of ICT policies and standardsHigh competence in Irish (as a working language)Experience providing support to users in a business environmentTo Apply for this Job Click Here
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