Job Description Discover Your Future at Osprey Hotel – Where Every Day is a New Opportunity
Our Hotel: The Osprey Hotel a luxury four-star spa hotel situated in the heart of vibrant Naas town, only 35 minutes from Dublin – an idyllic location
Perfect for exploring the abundance of family activities around Kildare or wandering further into Ireland's Ancient East.
Are you looking for a workplace that values your skills, nurtures your growth, and fosters a vibrant and dynamic environment?
Look no further than the Osprey Hotel Reporting directly to the Hotel Manager, you will be a professional and polished individual with excellent communication and presentation skills.
The successful candidate will have at least 2 – 3 years senior hotel reception experience.
You will demonstrate excellent customer service, team leading abilities as well as the initiative required to multi task in this busy environment.
Day to day responsibilities will include: Responsibility for the efficient running of the front office activities ensuring highest standard of customer service provided by all team members Responsibility for training and development of existing and new members of staff through use of SOP's Supporting the front office team including the night team Maintaining procedures and implementing new procedures if / when necessary Managing payroll budget Drive upselling of all departments Dealing with guests and fellow colleagues on a constant daily basis handling feedback Other duties as required About The Role The ideal candidate for this position: Must have previous experience in a similar role in a hotel or at minimum 2 years senior receptionist experience Be courteous and focused on providing a consistently high standard of service Must be a team player with the ability to multi task Must be standards driven and detail orientated Must possess excellent communication and interpersonal skills Communicate fluently in English (written oral).
The role will involve shift work meaning you will be required to work 5 days out of a 7 day week (weekend work also will be involved).
Skills Needed About The Company Founded in ****, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties.
With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners.
The company's success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation.
PREM Group also emphasizes sustainability, ensuring responsible practices across its operations.
Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners.
With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
Company Culture PREM Group promotes a culture of collaboration, innovation, and inclusivity.
The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued.
Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential.
Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives.
At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Desired Criteria Required Criteria Closing Date Wednesday 17th December, ****