Honeycomb is delighted to be partnering with a well established Irish insurance broker, with a long history of serving both personal and commercial clients across the Republic. The company offers a range of insurance solutions including motor, home, business and life products, along with financial services. The business is known for its market expertise, strong insurer relationships and customer led approach, working to find competitive and tailored insurance solutions for its clients. They are looking to hire a positive and energetic person to join a dynamic and progressive company, with full training provided. The Role The successful candidate will work within a team on the front line of sales and services and the role involves contact with potential and existing customers, quoting and advising on cover and services. This is a full time, permanent position and office based. Typical Duties Handle inbound calls and respond to customer enquiries Review upcoming policy renewals and contact customers to discuss renewal terms, premiums and any changes in coverage Prepare and issue renewal documentation in line with regulatory and company standards Cross sell additional products Update customer records and process policy changes Follow scripts, compliance and company procedures Meet sales and customer service targets Resolve queries and escalate issues as needed What the right person looks like: Has a strong sales background Has good interpersonal skills and be very competent in IT Ability to problem solve and reach considered solutions for clients Excellent organisational skills and attention to detail Work well under pressure and work as part of a team Goes the extra mile for customers Desirable criteria (but not essential): Experience in Insurance Customer Service APA Qualification - held or working toward/equivalent Package Salary €26-30k, depending on experience Funded qualifications Real career progression and development opportunities Death In Service / Life Policy Personal Accident Cover Christmas Bonus Pension Fantastic team culture and collaborative environment To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Gabriella Tomb, Specialist Recruitment Consultant, Honeycomb Jobs Ireland. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Skills: Insurance Sales Personal Lines Administrator Graduate customer service Benefits: Progression funded exams Bonus