Job Title: Horticultural Team Lead Reports To: Operations Manager Employment Type: Full-time Salary: €40,000 - €50,000 DOE Location: Dublin The Horticultural Team Lead is responsible for the day-to-day coordination and supervision of a team of enthusiastic horticulturalists.
Founded in Dublin in the 1960s and proudly passed down through generations, our clients family business has built a strong reputation for transforming workplaces across Ireland and beyond.
They work with organisations to create environments that are more productive, welcoming, and sustainable - bringing everyday spaces to life through thoughtful, nature-led design.
As they continue to grow, theyre looking for talented individuals to join the team.
Youll be part of a company that blends decades of experience with fresh thinking, delivering biophilic design solutions ranging from vibrant office planting to striking roof gardens and living walls.
If youre passionate about creating inspiring spaces and want to contribute to a business with deep roots and a forward-looking vision, theyd love to hear from you.
This role ensures the smooth delivery of services across all Irish client sites by supervising internal personnel, subcontractors, and liaising with the operations team on logistics.
Key Responsibilities Team Leadership & People Management - Lead, manage, and motivate the horticulturists to deliver high performance and accuracy in all activities - Foster a positive and inclusive team culture, ensuring the right environment, tools and support are in place for individuals to perform at their best and achieve shared goals - Ensure all necessary training and support are provided to the team (new and existing staff) - Focusing on practical skills, including the use of pesticides and herbicides, plant presentation, and the use of company-mandated software - Support recruitment, onboarding, and induction of new staff - Act as the first point of contact for team-related matters, escalating where appropriate Scheduling & Workforce Management - Collaborate with the operations manager to maintain an up-to-date maintenance schedule - Ensure effective staff coverage across all client sites - Arrange adequate cover for absences (annual leave, sick leave, etc.) - Coordinate scheduling and logistics for both planned and reactive horticultural services - Ensure all client visits are logged on the field service software Performance Management - Set clear performance expectations and KPIs for the team - Conduct regular 1:1s, performance reviews and development conversations, providing constructive feedback - Identify and address performance or conduct issues in a fair, consistent, and timely manner in line with HR policies - Perform spot audits at client sites to ensure standards are met and provide targeted feedback to technicians Client Relations & Service Delivery - Work with the customer success lead to ensure quality standards and client expectations are consistently met - Ensure clients receive scheduled maintenance reports - Lead resolution of escalated issues or complex horticultural challenges - Ensure minimal disruption to client operations - Work with the operations manager to identify and resolve operational issues, manage client complaints, and identify root causes, with success measured by response times, resolution times and reduction in repeat issues Operational & Practical Duties - Perform general maintenance and service work alongside the team as needed Communication & Accountability - Act as the central point of contact for the maintenance technicians - Communicate clearly with management on staffing levels, issues and risks, and performance trends - Provide transparent, data-driven updates to support decision-making - Promote a culture of accuracy, accountability, and continuous improvement within the team Requirements and Experience - Proven experience in a supervisory or team lead role within maintenance, landscaping, or a similar field - Strong organisational and time management skills, with the ability to manage multiple tasks and priorities - A qualification in horticulture with relevant experience or at least four years' practical experience in a maintenance or similar operational role - Experience in scheduling, workforce planning, and logistics coordination - Demonstrated ability to lead, motivate, and develop a team - Self-motivated and willing to go the extra mile - Confident communicator with clients, subcontractors, and team members - Strong problem-solving skills with the ability to make decisions under pressure - Customer-focused mindset with experience managing client relationships and expectations - Full, clean EU driving licence Other organisations may call this role Horticulture Team Leader, Horticulture Supervisor, Grounds Maintenance Team Leader, Landscaping Team Leader, Horticulture Operations Supervisor, Horticulture Manager, Gardening Team Leader, Grounds Team Leader, Horticulture Services Supervisor, Horticulture Operations Manager, Grounds Maintenance Supervisor, Horticulture Site Supervisor, Landscape Services Team Leader, Horticulture Crew Leader, Horticulture Lead, Landscape Maintenance Team Leader.
So, if you would like to join our client as a Horticultural Team Lead, please apply via the button shown.
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