Job Overview
The Instalment Billing Team Lead spearheads the billing operation by ensuring seamless processes, high-quality outputs and excellent service standards. Key responsibilities include workforce management, quality control and staff performance enhancement.
Essential Qualifications & Skills
* Proven leadership experience (minimum 3 years)
* Customer relations experience with a background in insurance services
* Strong analytical skills and attention to detail
* Excellent communication and interpersonal skills
* Organisational abilities including effective time management
Benefits:
* Generous pension scheme contributions
* Comprehensive health insurance
* Working from home allowance
* Employee wellbeing and family benefits