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Information officer

Dublin
Citizens Information Board
Information officer
Posted: 15 January
Offer description

Information Officer

Permanent, part time, 17.5 per week, Dublin South CIS

Dublin South Citizens Information Service is currently seeking to recruit a Permanent Part Time Information Officer for its Dun Laoghaire office but many be requested to work in the Dundrum office on occasion.
Key tasks for the post include the direct delivery of information, advice, advocacy and referral services, and liaison with other service providers, both statutory and voluntary.

Excellent communication skills, a good level of research and IT skills, and a Leaving Certificate and/or equivalent of education are required. Ideally, applicants will also hold a higher-level qualification in relevant field of study, (e.g. social policy, human rights, social work/social care practice, legal qualification etc.), and / or substantial previous work experience in a busy information/advice/advocacy environment.

* Permanent Post: This is a permanent position, subject to completion of a six-month probationary period.
* Full Time Salary Scale: €33,992- €51,862, including 2 x Long Serving Increments (pro-rata for part-time staff).
* Annual leave entitlement: 23 – 25 days (after 5 years' service)
* Pension: There is a pension scheme in place where 5% is contributed by the employee and 7% by the employer. Membership of the pension scheme is mandatory.
* Incremental Credit: It is expected that all new entrants to Dublin South Citizens Information Service will be appointed at point one of the salary scale. However, Dublin South CIS operates an incremental credit process for appointments higher than point one. This process is applicable to all new entrants to Dublin South CIS. Incremental credit criteria, based on the competencies for the role, are addressed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within 3 months of employment. The decision on whether to award incremental credit or not is a decision made by the Board and is subject to availability of funding.

Applications must be made on the relevant application form and sent to:

Closing date: 20th January 2026 at 5pm
(Curriculum Vitae (CVs), late, incomplete, emailed or hand-written applications will not be considered).

A detailed job description and application form together with further information on CIS can be accessed below:

Download the Application Form (docx)

Download the Candidate Pack(pdf)

For Details On How Your Personal Data Will Be Used As Part Of This Process Our Data Protection Notice For Job Applicants Is Available At

Citizen Information Board Data Protection

Dublin South Citizens Information Service is an equal opportunities employer.
Citizens Information Services are funded and supported by the Citizens Information Board

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