Job Title: Medical Support Specialist
We are seeking a highly skilled professional to join our team as a medical support specialist.
Key Responsibilities:
* Provide exceptional customer service via phone, email, and written reports.
* Deliver first-line troubleshooting for customer issues across assigned product range.
* Accurately document all customer interactions, complaints, and inquiries.
Required Skills and Qualifications:
* Minimum of 1 year's experience in medical/clinical setting or customer-facing role.
* Proven ability to deliver outstanding customer experiences while managing technical complaints.
Candidates must possess strong communication skills and fluency in Norwegian is essential.