Job Title: Senior Programme Coordinator
Job Summary:
We are seeking a highly skilled and experienced Programme Manager to lead high-profile programmes and act as the first point of contact with major airlines.
About the Role:
The post holder will be responsible for managing and developing relationships with customers and stakeholders to ensure successful programme delivery.
Key responsibilities include leading an Integrated Project Team, facilitating effective decision-making, and ensuring customer and OEM needs are met.
In addition, you will set up and manage internal and external meetings, implement conflict resolution strategies, and work to internal Key Performance Indicators (KPIs) to help the business meet its strategic goals.
Responsibilities:
* Lead and develop an Integrated Project Team from programme award through to delivery
* Facilitate effective decision-making to ensure successful realisation of customer requirements
* Manage and develop the relationship with the Customer and all stakeholders to enhance chances of success for the programme
* Ensure Customer and Original Equipment Manufacturer (OEM) needs are met by working to a defined Programme Baseline Specification
* Set up and manage internal and external meetings, virtual and in-person, ensuring critical information is logged and distributed
* Implement effective conflict resolution while managing programme priorities
* Manage programme Non-Recurring Cost (NRC) payments upon completion of programme milestones and also Recurring Cost (RC) budgets
Requirements:
* Relevant project/programme management or equivalent experience
* Strong, proven skills in customer management, teamwork, negotiations, and decision-making
* Ability to multi-task and operate in a fast-paced, high-pressure environment
* Excellent organisational skills and internal and external communication and presentation skills
* Ability to take initiative and work with minimum supervision
* Proficient in the use of Microsoft Office
Benefits:
* Competitive salary
* Annual bonus (linked to company performance)
* 33 days annual leave (Increase after 5 years' service)
* 37.5 hours per week
* Flexi time working
* Health cash plan
* Contributory Salary Sacrifice Pension Scheme
* Holiday Purchase Scheme - Salary Sacrifice
* Cycle to Work Scheme
* Life Assurance Scheme at x4 gross salary
* Competitive enhanced Maternity and Paternity pay
* IVF & Assisted Conception Policy
* Women in Buisness Membership
* Wellbeing Initiatives
* Employee Recognition scheme
* Long Service Awards
* Local charity / sponsorship activities
* Dedicated employee parking
* Discounted Gym membership