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Sales & customer support executive

Opus Print & Promotions
Customer support executive
Posted: 8 January
Offer description

Company DescriptionOpus Print & Promotions is a leading provider of Promotional Merchandise, committed to delivering high-quality solutions to our customers. We are seeking a dynamic, detail-oriented Sales Administrator to join our fast-paced team. If you have a passion for customer service and are looking to grow in a thriving organisation, we want to hear from youRole DescriptionWe are looking for a Sales & Customer Support Executive to join our team in Dublin. This full-time on-site role involves providing exceptional customer support and driving sales to enhance client satisfaction. Key responsibilities include managing customer inquiries, offering online support, addressing technical queries, and ensuring consistent customer satisfaction. The role also involves collaborating with the sales team to deliver tailored solutions that align with our commitment to high-quality, impactful branding.Key ResponsibilititiesProvide excellent administrative support to the sales team.Engage with clients to understand their needs and offer creative solutionsSupport the management of the production process from initial job brief and quotation through to order and deliveryLiaise with suppliers to negotiate the best procurement ratesDeliver outstanding customer service and provide high levels of support to our clientsContribute to the development of improvements in our overall sales processes.RequirementsProven experience in sales administration, customer service, or a related role.Strong organizational skills and attention to detail.Excellent written and verbal communication skills.Proficiency in MS Office Suite (Excel, Word, Outlook), and experience with CRM software (Salesforce, HubSpot, etc.) is a plus.Ability to multitask and manage competing priorities effectively.A positive, can-do attitude with a focus on providing exceptional customer service.Strong problem-solving skills and ability to work well under pressure.Why Join Us?Competitive salary and bonus package.Opportunities for professional development and career advancement.A dynamic and supportive work environment.Work with a team of passionate, driven professionals.How to Apply:If you are an organised, detail-oriented individual who thrives in a fast-paced environment, we would love to hear from you Please submit your resume and a cover letter outlining your experience and qualifications.Job Type:Full-timeAdditional pay:Bonus payPerformance bonusBenefits:Company eventsOn-site parkingSchedule:8 hour shiftMonday to FridayAbility to commute/relocate:Tallaght, CO. Dublin D24 E267: reliably commute or plan to relocate before starting work (required)Education:Leaving Certificate (preferred or equivalent)Experience:Office: 3 years (required)Language:English (required)

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