About the Role: "> This is a key position within our Custody Tax Operations team, responsible for ensuring the timely and accurate processing of international withholding tax. As a Tax Analyst, you will play a critical role in reducing withholding tax on behalf of our global client base. "> Key Responsibilities: "> * Taking on assigned tasks from the Team Manager and Team Leader "> * Processing, scanning, recording, distributing and filing large volumes of documentation received by the team "> * Reviewing work of others and providing training as needed "> * Handling complex queries and referring complicated issues to higher level specialists or regional tax teams "> * Responding promptly and appropriately to general queries received from clients, custodians and Relationship Managers "> * Working closely with relevant contacts to provide the best possible service and escalating as appropriate "> * Being aware of all service level agreements in place "> * Continuously meeting and exceeding client expectations and requirements "> * Reviewing processes and procedures to ensure tasks are completed efficiently to a high standard "> "> Requirements: "> The ideal candidate will be bright, articulate and entrepreneurial with a demonstrated ability to navigate obstacles, work under pressure and deliver to tight deadlines in a fast-moving environment. "> They must also have: "> * Demonstrated client servicing capabilities and excellent communication skills "> * Accuracy and attention to detail at all times "> * Numerical competence with strong problem-solving and analytical skills "> * Good core IT skills - Adobe, Excel, MS Office, Word etc "> * Ability to work within a team environment "> "> We offer a flexible and collaborative work culture where financial strength and stability emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and we take pride in working for a company committed to assisting the communities we serve. "> Join us today and apply your skills and experience towards a career with purpose! ">