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Family activities team leader

Ballymahon
Center Parcs
Team leader
Posted: 11 December
Offer description

From the time our guests arrive to the minute they leave, we want them to enjoy every moment of their stay. Taking part in family activities is one of the principal reasons that guests come to Center Parcs and our high standard of facilities and focus on delivering a quality experience certainly helps to ensure they return to Center Parcs, time and time again. Working as part of a team, you will help to set-up and deliver challenging, interesting, fun and memorable family activities which are suitable for everyone from the age of 12 months upwards, this could include activities such as, Crazy Science, Mini Ballerinas or Football sessions. The role is as diverse as your abilities allow and from time to time, you may even have to wear a costume to make those smiles happen. We're looking for people with naturally outgoing personalities and a confident, cheerful nature in order to make our guests feel totally happy with their choice of activity. If you've worked in the entertainment industry before then great, but don't worry if not, because your customer service skills and ability to engage with all ages will certainly make the right impression and ensure you flourish here at Center Parcs.FAMILY ACTIVITIES TEAM LEADER | €16.14 per hourIn this role, you will assist the Family Activities management team in delivering a safe and quality operation. You will be required to maintain high standards of guest care and motivate team members to deliver exceptional service. Other responsibilities will include staff and product development; recording staff holiday and sickness hours; the day-to-day supervision of staff; ensuring the smooth running of all activities; dealing with suppliers; carrying out equipment maintenance checks and ordering / stock control responsibilities.Excellent communication skills are required along with previous supervisory experience as you will deputise in the absence of an Assistant Manager when required. This will include developing and managing demand and capacity during peak / off peak programmes and monitoring attendance and timesheets.Due to the sensitive nature of this role the successful applicant will be required to apply for Garda Vetting. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.HOURS OF WORKYou will be contracted to work 150 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis with a premium rate of pay for hours worked on a Sunday.ABOUT YOUEssential requirements:Strong communication skillsComputer literacySupervisory experience in managing team and volume activitiesFriendly, genuine and warm towards guests and colleaguesAbility to build relationships on all levelsDesirable requirements:Previous experience working within the leisure industryPrevious team leadership experienceABOUT THE BENEFITSCenter Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:Colleague Bonus SchemePension Scheme with Life AssuranceColleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchersFree use of our leisure facilitiesDiscounted Center Parcs breaks20% discount in our restaurant and retail outletsAccess to Perks at Work Portal - offering a wide range of retail and leisure discountsAn Employee Assistance Program - providing support on financial, health and legal mattersExcellent opportunities for career development and progression with the opportunity to gain externally recognised qualificationsIf this sounds like your ideal job, then we'd love to see your application.Closing date: 18th December 2025Interviews to be held: OngoingPlease note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.Follow us - Facebook | LinkedInAt Center Parcs, everyone's welcome.We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. Please let us know if you require any support or reasonable adjustments during the application or interview process.

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