IT Support Technician
We are seeking a highly skilled and experienced IT Support Technician to provide exceptional support across our properties.
Key Responsibilities:
* Collaborate with the IT manager to facilitate day-to-day IT operations
* Configure and maintain PCs and user accounts on the internal IT system
* Install, configure, and support business-specific applications, including POS and Oracle Opera
* Develop and maintain SOP documentation for all IT department processes
* Troubleshoot and provide support for printers, mobile devices, and other peripherals
Requirements:
* Minimum of 2-3 years of prior experience in IT support
* Third-level IT qualification required, with a willingness to undergo additional training as needed
* Familiarity with Windows Pro, firewalls, virtualization (VMware and Hyper-V), and server experience advantageous