Site Reliability Engineer / Application Support - Dublin (€60-€70k)
What we are Looking for
We are seeking a Site Reliability / Application Support Engineer with a strong automation mindset, who enjoys improving system reliability, streamlining operational processes, and working closely with engineering teams. This role suits someone who is comfortable operating in live production environments, enjoys solving complex issues, and wants to grow within a supportive, well‑structured, and mature engineering organisation.
Benefits
Competitive Salary + Healthcare + Pension
Role & Responsibilities
Take ownership of the day-to-day stability and performance of production systems, ensuring services remain reliable and responsive.
Shape and evolve monitoring, alerting, and observability approaches to improve visibility across applications and infrastructure.
Respond to live incidents, lead troubleshooting efforts, and help reduce repeat issues through root‑cause analysis and continuous improvement.
Support deployments across non‑production and production environments, with a strong emphasis on automation and consistency.
Work closely with development teams throughout the full service lifecycle, from early design discussions through to live operations.
Improve operational processes by analysing support trends, identifying resilience gaps, and feeding insights back into engineering teams.
Contribute to CI/CD workflows by supporting validation steps, operational checks, and reliability-focused improvements.
Help scale platforms sustainably by reducing manual effort and increasing system resilience through automation.
Collaborate with distributed teams across different regions and time zones in a positive, team‑oriented environment.
Share knowledge, mentor less‑experienced colleagues, and support internal learning initiatives.
Participate in a structured on‑call rotation, with occasional out‑of‑hours support.
Technical Experience
Experience with production monitoring and observability tools such as log aggregation and performance monitoring platforms
Strong background in infrastructure and application monitoring
Hands‑on experience with automation and configuration tools (e.g. Ansible, Chef or similar)
Familiarity with cloud environments and gateway‑based architectures
Experience supporting CI/CD pipelines and automated deployment processes
Exposure to web servers and traffic routing technologies (e.g. Nginx – desirable)
Comfort working in Linux‑based environments
Scripting or automation experience to reduce manual operational tasks
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