My client, a leading financial services business in Galway, are looking to recruit a Customer Service dealing with hire purchase and leasing queries.
You will have previous experience working within a lending, restructuring division within a bank or financial services business, with a focus on hire purchase and leasing, and ideally be APA qualified.
As a key member of the team, you will play a central role in supporting the customers by providing expert assistance in hire purchase and leasing matters. Your knowledge and experience will help deliver a seamless, efficient, and friendly customer experience.
The role is hybrid working two days in the office and three from home.
This is permanent position with an excellent salary and bonus on offer.
Key responsibilities:
* Act as the main point of contact for customers, delivering expert support, guidance, and solutions on all matters related to hire purchase and leasing agreements.
* Respond promptly and professionally to customer queries across multiple communication channels, ensuring accurate and courteous service at all times.
* Maintain detailed and up-to-date customer records by logging all interactions, inquiries, and resolutions with precision.
* Support the processing of customer requests, including payments, settlement quotations, redemptions, and updates or modifications to hire purchase and leasing accounts.
Key Requirements:
* APA Qualification is required.
* Proven experience, ideally within the financial or credit management sector, with a focus on hire purchase and leasing.
Why Join ?
* Hybrid Working.
* A supportive and dynamic team environment
* Opportunities for growth and development
* Competitive salary and benefits
* A chance to make a real impact in a growing company
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