Job Overview
As a Retail Operations Manager, you will play a crucial role in ensuring the smooth functioning of our store in Mullingar. The ideal candidate will have proven experience in managing daily store operations and leading a team of sales assistants.
Responsibilities:
* Manage and oversee daily store operations to achieve results and targets.
* Lead and motivate a team of sales assistants to drive sales and customer satisfaction.
* Develop and implement effective training programs for staff to enhance their skills and knowledge.
* Maintain high standards of visual merchandising to drive sales and customer engagement.
* Effectively manage stock levels to minimize waste and optimize inventory.
* Handle customer inquiries and complaints in a professional and courteous manner.
* Ensure a clean and safe store environment that meets health and safety regulations.
* Manage cash handling and financial transactions accurately and efficiently.
* Provide exceptional customer service at all times to drive loyalty and retention.
Requirements:
* Proven experience as a Store Supervisor or similar role with a strong track record of success.
* Excellent leadership and team management skills with the ability to motivate and inspire staff.
* Strong communication and interpersonal skills with the ability to build relationships with customers and colleagues alike.
* Ability to work in a fast-paced environment with multiple priorities and deadlines.
* Ability to handle cash and financial transactions accurately and efficiently.
* Strong problem-solving skills with the ability to think critically and make informed decisions.
* Ability to work flexible hours, including weekends and holidays, as required.
* Knowledge of inventory management and merchandising principles with the ability to apply them effectively.
* Ability to train and develop staff to enhance their skills and knowledge.
This is a part-time position based in our Store in Mullingar, requiring strong leadership and team management skills.