Excel Recruitment is seeking experienced and customer-focused Duty Manager for a busy café operation in the Cork area, working with one of the country's leading corporate catering companies. This role suits someone who enjoys a fast-paced, friendly environment and takes pride in delivering great service. Benefits of the Duty Manager role Competitive rate of pay Complimentary staff meals and company discounts Free parking available Supportive and welcoming team Opportunities for training and career development Responsibilities of the Duty Manager Oversee the day-to-day running of the café and front-of-house operations Lead, support and supervise the team during service Ensure excellent customer service standards are maintained at all times Manage staff, breaks and shift coverage Monitor stock levels and waste control Ensure all HACCP, food safety and company procedures are followed Handle customer queries or complaints in a professional manner Work closely with senior management to ensure smooth and efficient service Step in to support service where required, including barista and counter duties Requirements of the Duty Manager Experience in a similar café or restaurant setting Strong communication and customer service skills A positive, reliable, team-focused approach Ability to work efficiently during busy periods Flexibility to work a variety of shifts, including weekends Knowledge of HACCP or food safety practices If you're enthusiastic, experienced, and looking for a new opportunity in the Cork area, we would love to hear from you. Attach your CV through the tab below or call Kevin #HospSenior Skills: Leadership Skills Communication Skills Attention to Detail. Benefits: Parking Employee Rewards Meals on Site