Job Description Job Title: Senior Business Analyst Location: Dublin 01, (Hybrid Working – 3 days remote/2 days onsite) Contract / Permanent : 6 Months contract with further extensions Start date: 21 April, **** Introduction Client Overview The Client is committed to supporting sustainable development and fostering vibrant communities across Ireland.
Its mission focuses on delivering well-planned housing, managing water resources sustainably, protecting national heritage, and strengthening effective local governance.
Through its strategic framework, the Department aims to: · Ensure a sustainable housing system with high-quality supply aligned to demand · Manage water resources responsibly from source to sea · Enable responsive and effective local government and emergency services · Promote sustainable planning and regional development · Provide reliable weather and climate services via Met Éireann · Protect and enhance Ireland's natural, built, and cultural heritage The Department operates across multiple divisions, including Housing, Water, Planning, Local Government, Heritage, and Corporate Services.
About the Digital Transformation Unit (DTU) The Digital Transformation Unit (DTU), under the Office of the Chief Information Officer, is responsible for delivering innovative, citizen-centric digital solutions.
The unit leverages technologies such as the Microsoft Power Platform and Power BI to modernize processes and improve service delivery.
A key initiative is the EOLAS platform, a CRM-based solution designed to enhance collaboration and data exchange with Local Authorities (LAs).
Role Overview The DTU is seeking a Senior Business Analyst to lead business analysis activities across multiple business units and support the scaling of the EOLAS platform.
The successful candidate will play a critical role in understanding business needs, improving processes, and driving digital transformation initiatives.
Mandatory Requirements (Pass / Fail): Candidates MUST meet ALL the following: Experience Level Required (MANDATORY): · It is a mandatory requirement that the Resource proposed has the equivalent of 7+ years of extensive professional experience in their specialised field (Business analysis).
Qualification (MANDATORY): · It is a mandatory requirement that the Resource proposed hold the following qualifications or equivalents: o Professional qualifications in Business Analysis Availability (MANDATORY): · Must be available to start from 21 April **** English Language Proficiency (MANDATORY): · Native English speaker OR · CEFR C2 Proficiency/Mastery (or equivalent) · If no certificate, fluency will be assessed at presentation stage Key Deliverable: The following non-exhaustive list of Key Deliverables are applicable to this role.
1. Leads the review and analysis of the organization's business intentions, services, processes and information needs to identify changes that lead to business improvements and digital transformation.
2. Provides clear and intuitive documentation when defining existing and future business processes ad ensure documentation is stored in a logical manner.
3. Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs.
4. Conducts feasibility studies, producing high-level and detailed business models of current business processes (as-is) and the future state (to-be).
5. Prepares detailed specifications and oversees development and implementation of solutions, taking into account the implications of change on the organisation and all stakeholders.
6. Liaises with management regarding the delivery process and organizational change.
7. Provide regular updates to management, project boards and stakeholders Requirements Key Experience/Competencies/Skillsets : The following Experience/Competencies/Skillsets are applicable to this Role:
1. Has excellent interpersonal skills and has the ability to engage with business units and elicit information and document current (as-is) and future (to-be) business processes.
2. Has experience working with business analysis tools to define as-is and to-be business processes using Business Process Modeling Notation (BPMN) (e.g. Microsoft Visio or equivalent)
3. Has experience analyzing current business processes and identifying key technological efficiencies.
4. Has experience working in a technical environment on diverse project teams alongside, developers, database architects, project managers, business units etc.
5. Has excellent presentation skills and can present to both technical and non-technical audiences.
Requirements Key Experience/Competencies/Skillsets: The following Experience/Competencies/Skillsets are applicable to this Role:
1. Has excellent interpersonal skills and has the ability to engage with business units and elicit information and document current (as-is) and future (to-be) business processes.
2. Has experience working with business analysis tools to define as-is and to-be business processes using Business Process Modeling Notation (BPMN) (e.g. Microsoft Visio or equivalent)
3. Has experience analyzing current business processes and identifying key technological efficiencies.
4. Has experience working in a technical environment on diverse project teams alongside, developers, database architects, project managers, business units etc.
5. Has excellent presentation skills and can present to both technical and non-technical audiences.