The Manager, Learning Center of Excellence, Systems (Mgr LCoE Systems) is responsible for providing design, development, delivery, evaluation, logistical support and content management support for system application training. The role works closely with the Dir and AD LCoE Systems to continually improve the scale, depth, and quality of system application training that aligns with strategic objectives within Global Development.
Typical Day
The position requires the ability to execute a variety of roles to meet expectations of effective relationship management, compliance, and high‑quality delivery.
Strategic Alignment
Understand the business and associated roles within Global Development.
Collaborate with Dir and AD LCoE Systems to determine strategy for designing and delivering systems training at scale.
Relationship Management
Identify SMEs and potential departmental trainers for system application training delivery.
Consult with Training Business Partners, Global Dev IT and System Owners/SMEs to design and deliver learning solutions in a wide range of multimedia formats.
Interact with the LCoE C3 team to ensure accurate assignment and compliance oversight.
Maintain and develop a robust knowledge of business processes and applicable procedures for Global Development.
Participate in system and business process training activities, including UAT on training materials and auditing instructor‑led sessions.
Work with SMEs and the Dir and AD LCoE Systems to establish role‑based curriculum or training matrices.
Support the creation, execution, and maintenance of detailed training plans for all supported systems.
Conduct system training sessions and facilitate workstream sessions related to system implementation.
Develop subject‑matter expertise in target applications when needed.
Effectiveness Tracking
Evaluate continuous feedback from surveys, help desk queries, and qualitative input to recommend training improvements.
Track training compliance trends; prepare routine progress reports for management.
Implement plans to improve compliance across supported stakeholder groups.
Qualifications
Bachelor’s degree required; ideally 2+ years of experience in a clinical, pharmaceutical, or medical device environment with understanding of GxP guidelines.
At least 2 years designing and delivering system application training incorporating system and business process.
Ideally 3+ years of instructional design experience.
Preferred Skills
Instructional design: creating quick reference guides, video tutorials, and instructor‑led training guides.
Facilitation skills in face‑to‑face and virtual environments.
Time management: ability to manage multiple projects with overlapping deadlines.
Benefits
Regeneron provides comprehensive benefits that vary by location, including health and wellness programs, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves such as military and parental leave.
EEO Statement
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
Background Checks
Certain background checks will form part of the recruitment process and will be conducted in accordance with the law of the country where the position is based.
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