Overview
In this role, you will assist the change manager by tracking the status of the client project from a change management perspective. Your responsibilities will include updating content and change-related documents, collaborating with the team, supporting the change manager, and coordinating with key stakeholders on a supply chain project in the retail environment.
Responsibilities
Support change management teams in creating communication content and digital learning materials
Assist with training content development, delivery, and setup of training environments
Proactively engage with project teams and stakeholders, and update change management artefacts and reports
Apply methodologies and provide expertise on tools and processes
Develop change project plans using tools like MS Project, ensuring actions are closed, reviewed, and lessons learned are recorded
Help develop training materials and business readiness plans
Set up project files, generate reports, and guide teams on procedures and tools
Prepare status updates and agendas for meetings, using metrics to assess project success and recommend improvements
Proven experience working on a supply chain project
Qualifications
Undergraduate degree or equivalent work experience
Experience in the supply chain in a retail environment
Related post‑grad qualification
Experience in at least one of the following areas: project management, change management, communications, or training design and delivery
Desirable
Additional certification in Change Management (e.g., APMG, Prosci/ADKAR)
Essential skills
Excellent client‑facing skills
Team work and emotional intelligence
Good self‑management – continuous performance is both a goal and a mind‑set
Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
High value on openness and transparency
Experience
Enthusiastic change management professional
Experience and knowledge in change management methodologies and has awareness of new and emerging technologies and developments
Must have some experience with training materials
Experience using Articulate 360 and/or online video content creation, digital learning tools is ideal
Has good applications/technology knowledge, building on specialist domain knowledge
Experience with project management tools and frameworks required to deliver
Understanding of the project management lifecycle and experience with all stages of the product development lifecycle (concept to launch)
Experience in applying problem‑solving methodologies and tools to diagnose and solve operational and interpersonal problems
Experience in providing technical guidance to enable others and solving technical queries from junior colleagues
Highly proficient in MS Excel, PowerPoint and Word
Benefits
At Expleo, we are committed to providing a competitive salary and a substantial benefits offering with unique wellbeing, financial and employee recognition programmes. We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance. By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.
Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
Expleo Academy – enables you to acquire and develop the right skills by delivering a suite of accredited training courses
Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more
Always working as one team, our people are not afraid to think big and question the status quo
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age
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