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Customer care associate

Waterford
Tesco
€60,000 - €80,000 a year
Posted: 23h ago
Offer description

Overview

Tesco Ireland • Tesco Waterford, IDA Business and Technology Park, Butlerstown, Co. Waterford, X91TPR9 • Permanent • Apply by 12-Sep-2025

Join our growing team at Tesco Ireland's new Waterford Customer Engagement Centre. We are currently looking to recruit Customer Care Representatives at our Waterford Customer Engagement Centre. Successful candidates will join at 95% of the established rate which is €14.68 per hour moving to €15.45 per hour after 6 months.

Based at our Waterford Customer Engagement Centre, the successful candidates will manage inbound and outbound contact from our customers by responding to and resolving queries, logging different contact types, and recording interactions. You will use your skills and knowledge to deliver appropriate solutions and provide an effortless service to our customers. Daily starting and finishing times will vary depending on the business need on an ongoing basis, so the element of flexibility is required.

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