Job Summary
The primary responsibility of the Senior Business Analyst – SAP S4 RTR (Record-To-Report) is to analyze and resolve complex, cross-module, functional SAP S/4 issues in Finance (SAP Modules: FI and CO).
This role involves performing root-cause-analysis, targeted end-user training and providing consulting services to design/project/technical teams.
The Senior Business Analyst will provide leadership and expertise to junior members of the team and drive identification of opportunities for the effective use of SAP-S/4 related technology and the implementation of SAP-related solutions.
Job Duties
* Function as the primary production support contact for RTR operations spanning across SAP modules: Finance and Controlling and business user communities (end-users, key-users, process owners).
* Provide leadership across organizations related to SAP S/4HANA Production support and problem resolution.
* Serve as liaison between the support SAP team and other internal IT organizations and technical groups like BASIS and Technical/ Development Team to resolve complex issues.
* Review the resolution and proposed solutions for business and assess their technical impact to determine if overall results and objectives have been achieved in accordance with existing global template and regulatory standards.
* Ensure service level management (SLA) compliance through the application of functional and technical expertise delivering efficient application maintenance and support while confirming adherence to all business, compliance, security, and regulatory requirements in a validated environment.
* Ensure change control, access control, and landscape management processes are followed.
* Evaluate and decide on approval for moving support-driven changes to production.
* Participate in other project/enhancement assignments as needed.
* Monitor, document, and respond to cross-functional interdependencies common implementation problems and opportunities for improvement resulting in successful Hypercare and efficient/effective transition to steady state post Go Live of major SAP projects upgrades rollouts and enhancements.
* Monitor system performance and system alerts and respond accordingly.
Minimum Education Qualifications/Experience
* A recognized bachelor's degree qualification.
* 7+ years of experience in SAP S/4HANA Finance and Controlling or similar capacity along with experience in project delivery of all phases of software development lifecycle.