IT Delivery Coordinator
The IT Delivery Coordinator plays a crucial role in ensuring the seamless execution of IT service initiatives by providing expert coordination to enhance end-user experiences.
Key Responsibilities:
1. Maintain data integrity and consistency across service delivery records, incident reports, requests, walk-up activities, project tasks, and device asset management.
2. Develop operational insights through recurring reports and trend analysis on support volume, workload distribution, and quality of support provided.